Points Redemption — daily 1-point product dropsWorld Cup Dice — kick your way to prizesInvite friends & earn couponsNew worldwide shipping routes addedFree QC photos on every order90-day free warehouse storagePoints Redemption — daily 1-point product dropsWorld Cup Dice — kick your way to prizesInvite friends & earn couponsNew worldwide shipping routes addedFree QC photos on every order90-day free warehouse storage
Guide

Beginner Guide: Your First Agent Order

A practical, no-jargon walkthrough of buying from China through an agent — from pasting your first link to receiving the parcel. Read it once and your first order will feel routine.

A quick look at how Mulebuy works.

Before you start

You only need three things: a product link (or a keyword), an email to register, and a rough budget. Everything else — payment, storage, photos, shipping — happens inside the agent. The spreadsheet on this site is where you find the link in the first place.

The order, step by step

  1. 1
    Find the itemBrowse a category here, or paste a Taobao / Weidian / 1688 URL into the search. Match the exact product, colour and size.
  2. 2
    Submit and pay for goodsThe agent buys it from the Chinese seller at the domestic price. This first payment covers the product and the domestic leg only.
  3. 3
    Wait for warehouse arrivalThe seller ships to the agent. When it arrives it is checked in and added to your account.
  4. 4
    Review the QC photosFree photos let you confirm size, colour and condition. If something is wrong, sort it out now — before it leaves China.
  5. 5
    Consolidate and shipCombine items into one box, choose a shipping line, and pay the second (international) shipping fee.
  6. 6
    Track and receiveFollow the parcel to your door and handle any local customs steps if they apply.

Habits that save money

  • Consolidate — never ship single light items one at a time.
  • Mind the weight — heavy shoes and jackets dominate freight cost; balance a box.
  • Read the size chart — Chinese sizing runs small; trust centimetres, not labels.
  • Use the QC window — it is the cheapest moment to fix a mistake.

Next steps

When you are comfortable with the flow, the Help section answers the specific questions — shipping lines, customs, refunds and payment methods — that come up on a real order.

Open the live Spreadsheet

Browse and buy every category through the agent.

Go shopping